Delivery

All orders made from the 21st December will be dispatched in the first week of January whilst we take a short break for the Christmas holidays. Thank you for your understanding.

Last Christmas Delivery Dates

Due to a high volume of orders we are sorry to inform you that special delivery options are no longer available. The Christmas delivery dates have now passed

Royal Mail International Tracked & Signed - 14th December 2020

Hermes - 19th December 2020

These services may still experience delays due to the ongoing Covid-19 situation so please order early to avoid disappointment. We aim to dispatch all orders placed by 2pm Monday - Friday the same day.

Christmas Gift Returns

We are now accepting Christmas gift returns from purchases made from the 1st November 2020 until 31st January 2021.

Delivery Updates

There may be some delay with your delivery if using the Royal Mail standard service. You can find service updates on this here: 
Thank you for your patience and understanding.
We have extended our returns policy. Customers may now enjoy a 60 day returns period.

Ireland Services Price

Standard
5-7 Working Days
Signature Required

 FREE

Expedited (DHL)

 €13


Northern Ireland & UK Services Orders Under £50 Orders Over £50
Economy (Royal Mail 2nd Class)
1-3 Working Days		 FREE n/a
Standard (Royal Mail Tracked 48)
1-3 Working Days
Signature Required		 £2.95 FREE
Expedited (Royal Mail Next Day Special)
Next Working Day (Subject to Royal Mail Terms)
Signature Required		 £6.95 £6.95
Saturday Delivery (Royal Mail Saturday Delivery)
Order before 2PM GMT Friday - Subject to Royal Mail Terms
Signature Required		 £10.95 £10.95


International - Standard Services

EU

France, Germany, Spain, Italy, Ireland & Netherlands only
7 - 10 Working Days

 Royal Mail International Tracked & Signed
£7.50
USA & Canada
7 - 10 Working Days		 Royal Mail International Tracked & Signed
£7.99
Rest of The World (non-EU)
10 - 14 Working Days		 Royal Mail International Tracked
£8.50


International - Expedited Services

EU

France, Germany, Spain, Italy, Ireland & Netherlands only
1 - 3 Working Days

 DHL Expedited
£20
USA & Canada
1 - 3 Working Days		 DHL Expedited
£20
Rest of The World (non-EU)
1 - 4 Working Days		 DHL Expedited
£24

UK Deliveries

Order before 2PM GMT Monday to Friday and items will be dispatched on the same working day. This excludes bank holidays, special or bespoke orders.

Economy UK Delivery: Dispatched via Royal Mail 2nd Class which aims to deliver your order in 2-3 working days, including Saturdays.

Standard UK Delivery: Dispatched via Royal Mail Tracked 48 which aims to deliver your order in 2-3 working days, including Saturdays. 

Expedited UK Delivery: Dispatched via Royal Mail Special Delivery Guaranteed by 1PM which aims to deliver your order the next working day.

Saturday Delivery: Dispatched via Royal Mail Saturday Deliver which aims to delivery your order on a Saturday.

Working days are Monday to Friday, not including Saturdays, Sundays or Bank Holidays. With the exception of Royal Mail Economy 2nd Class delivery, all other services we use require a signature on delivery. If you miss the delivery, a card will be left to let you know a delivery has been attempted. 

For more information about these delivery services, please contact Royal Mail (http://www.royalmail.com/)
 
International Deliveries
 
International Standard Delivery: Dispatched via Royal Mail International Delivery which aims to deliver your order in 7-10 working days. This can take up to 14 working days depending on the country and carrier. 
 
Expedited International Delivery: Dispatched via DHL Express Delivery which aims to deliver your order up to in 1-3 working days.
 
For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country. 
 
We appreciate that delays can take place at no fault of your own and in the event of a delay we will always endeavor to get your jewellery to you as quickly as possible. 
 
For more information on delivery, please go to our FAQ page
 
It is our policy that first orders over £100 will automatically be sent to the cardholder's address.